If you are selling "smartwatches" on the Japan marketplace, please keep an eye on your personal email to receive reminder notices. If you miss the submission deadline for compliance documents, your product may face the risk of being removed.
A smartwatch is a wearable device presented in the form of a wristwatch or wristband.
Smartwatches typically come with a touchscreen, speakers, microphones for calls, vibration motors for notifications, and batteries. Depending on the model, they may also have features such as heart rate sensors, accelerometers, temperature sensors, barometric sensors, NFC cards, and GPS.
Smartwatches that connect to smartphones via Bluetooth or Wi-Fi must also comply with this policy.
If the smartwatch comes with a USB charger as an accessory, that accessory must undergo a document review under the Electrical Appliances and Materials Safety Act (PSE).
Amazon requires that all smartwatches be tested and comply with the following laws, standards, and requirements:
- Product: Smartwatch
- Laws, Standards, and Requirements:
- Radio Law (GITEKI)
- Electrical Appliances and Materials Safety Act (PSE)
- Designated Electrical Appliances and Materials
❍ Company name
❍ Seller mark
❍ Email address
❍ Phone number
❍ List of ASINs you are applying to sell, along with the name of the manufacturer or importer for each ASIN
❍ Product safety compliance documents
Images
The product must clearly display its product label (technical certification mark [GITEKI], PSE mark, supplier name, registered certification body name, and rated voltage).
When submitting images or documents with images, ensure the following requirements are met:
● Images are clear and identifiable
● Images prove the product matches the tested product and the product listed on the product detail page
● The file name of images or documents includes the corresponding ASIN
Note: All documents, test reports, and certificates submitted to Amazon must be genuine and in their original format (i.e., unmodified).
Submitting Information
To submit documents or appeal compliance requirements, send the relevant information to jp-giteki-safety@amazon.co.jp.
Please note, Amazon’s help page information is updated periodically. The content of this WeChat post is based on the product policy help page as of October 17, 2024. If the help page content changes, Amazon will not notify or update the WeChat post. Amazon recommends that you always scan the QR code below to open the help page and obtain the latest content. (In case of conflicting information between Chinese and English versions, please refer to the English version.)
You can copy the following link to your browser to view the relevant help page:
https://sellercentral.amazon.co.jp/help/hub/reference/external/GABNR57VJTUDKECV?locale=en-US
24-hour online customer service at any time to respond, so that you worry!